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Help Center
Get help fast, keep selling.
Guides for the POSYX dashboard — sales, products, stock movements, suppliers, and reports — built around your offline-first workflow.
Offline-first
Work even without internet.
Safer ops
Idempotent sync + clear status.
Fast checkout
Designed for busy counters.
Tip:If you’re offline, keep working — POSYX will save locally and sync automatically when you’re back online.
Browse help topics
HardwareGetting Started
Log in, understand roles, and set up your store basics.
Offline & Sync
Work offline confidently and understand what syncs when.
Sales (POS Terminal)
Process sales, manage customers, and handle voids safely.
Inventory & Stock
Products, categories, stock counts, adjustments, and purchases.
Suppliers & Orders
Manage suppliers, create orders, and receive stock into inventory.
Reports
Understand sales performance and stock levels at a glance.
Troubleshooting
Fix common issues quickly (offline, sync, printing, and more).
Popular questions
Quick answers
Short, practical answers to the most common POSYX questions.
Can I keep selling when the internet goes off?
Yes. POSYX is built to work offline. Sales and changes are saved locally first, then automatically sync when you’re online again.
How does stock update in POSYX?
Stock is derived from movements (purchases, adjustments, sales, supplier receipts). You don’t directly “edit stock” — you record what happened.
What does the Online/Offline indicator mean?
It shows your current connection status. Offline means changes will queue locally and sync later.
Where can I see if anything is still waiting to sync?
In the dashboard top bar you’ll see sync/online indicators. If you’re offline, keep working — pending items will sync once you reconnect.
How do I receive a supplier order into stock?
Go to Receive Orders, pick an order, enter received quantities, then complete receiving. This creates stock movements that increase inventory.
Want guided onboarding for your store?
Tell us about your shop and we’ll recommend the right setup (software + hardware) and a rollout plan.